Shipping Policy
1. Order Processing
Once you place an order, it will be processed and prepared for shipping. Orders are typically processed within 1-2 business days. You will receive a notification once your order has been dispatched.
2. Shipping Method
We offer Cash on Delivery (COD) as the only payment option. Upon confirmation of your order, we will arrange for the delivery of your items directly to the address provided.
3. Delivery Timeframe
The delivery time depends on your location. Generally, orders will be delivered within 5-7 business days from the dispatch date. Please note that delivery times may vary depending on unforeseen circumstances or the shipping address.
4. Shipping Charges
Shipping fees are calculated based on your location and will be shown during the checkout process. We aim to provide affordable shipping costs, and any applicable charges will be communicated clearly before you confirm your order.
5. Order Tracking
Once your order has been shipped, we will provide tracking information so you can monitor its progress. You can check the status of your order through the tracking number provided.
6. Shipping Restrictions
Currently, we only ship to addresses within the regions we serve. If we are unable to fulfill an order due to shipping restrictions, we will notify you promptly and work with you to resolve the issue.
7. Failed Deliveries
If you are unavailable at the time of delivery, the delivery team will make an attempt to contact you. If the item is returned to us due to failed delivery, we may request an additional shipping fee to resend the order.
8. Contact Us
If you have any questions regarding your shipment or delivery status, please feel free to contact us at [email protected]. Our customer service team will be happy to assist you with any inquiries.