Terms & Conditions
1. Product Information
We strive to provide accurate descriptions, images, and pricing of all products. However, we do not guarantee that all information is completely accurate or error-free. We reserve the right to modify or update product information without prior notice.
2. Ordering Process
Orders can only be placed through our website. Once an order is confirmed, it will be processed and shipped as per the availability of the products.
3. Payment
We offer Cash on Delivery (COD) as the only payment method. The total amount for your order will be due at the time of delivery. Please ensure that you have the exact amount available at the time of delivery.
4. Shipping and Delivery
Delivery times and charges may vary depending on your location. We will make every effort to ensure your order is delivered within the estimated time frame. However, delays may occur due to unforeseen circumstances. We are not responsible for any delivery delays.
5. Order Cancellations
You can cancel your order before it is processed or shipped. Once an order has been shipped, cancellations are no longer possible. If you wish to cancel your order, please contact us immediately through our provided contact details.
6. Returns and Exchanges
We offer returns or exchanges only if the product is defective or damaged upon delivery. If you receive a defective or incorrect item, please contact us within 7 days of receiving your order. Returns or exchanges will not be accepted for any other reason.
7. Product Availability
In case an item is out of stock after your order has been confirmed, we will notify you and provide an option to either wait for restock or cancel the order. If you choose to cancel, a full refund will be issued as per the applicable refund policies.
8. User Responsibilities
You agree to provide accurate information when making a purchase, including your shipping address and contact details. You are responsible for ensuring the safety of the product once it has been delivered.
9. Limitation of Liability
Mireille Voyages is not liable for any damages, loss, or injury caused by using our products or website, including but not limited to direct, indirect, incidental, or consequential damages. You use our products at your own risk.
10. Changes to Terms and Conditions
We may update these terms and conditions from time to time.
11. Contact Information
If you have any questions or concerns regarding these terms and conditions, please feel free to contact us at [email protected]
